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Abstract Details

Neuro-hospitalist Program Increases Out-patient Productivity and Reduces Turnover
Practice, Policy, and Ethics
S22 - Practice, Policy, and Ethics: Improving Patient Care and the Rise of Telemedicine (3:30 PM-3:42 PM)
001
To demonstrate the benefits of instituting a neuro-hospitalist program in an academic department of neurology.

The predicated future shortfall of neurologists to care for our aging population is well-documented.  This has spurned new residency programs and efforts to increase student interest in pursuing neurology training.  Pipeline processes are needed to add new neurologists to the work-force.  However, burnout amongst existing neurologists is driving turnover and contributing to the shortage through early retirement, “specialty regret” and deterring future trainees.  Working long hours trying to manage out-patient practices while covering the hospital and call is a known driver of burnout. 


In 2014 all employed neurologists at Geisinger Medical Center maintained out-patient practices, rotated on the neurology in-patient service and took call (including stroke call).   We faced escalating turnover rates and had difficulties recruiting.  Our wait list for out-patient care was increasing and we were barely able to cover the call schedule.  During 2015-6 we instituted a neuro-hospitalist program to cover the in-patient services and call using two 12 hour shifts every day and working a 7 on 7 off schedule.  We retrospectively reviewed staffing levels, turnover, out-patient productivity and patient satisfaction scores before and after this intervention.


By 2019 we had 6.75 FTE neuro-hospitalists.  We had been able to recruit and retain new subspecialty out-patient neurology providers without weekend or call responsibilities.  The department had grown by over 60% with increased out-patient productivity and patient satisfaction scores (see table).

 

FY 2014

(before intervention)

FY 2019

(after intervention)

Neurology FTE

16

22

Neurohospitalist FTE

0

6.75

Neurologist turnover

38%

9%

RVUs per clinical out-patient FTE

3173

4815

Press-Gainey Top Box Scores

87.7

89.8


Instituting a neuro-hospitalist program and allowing subspecialty neurologists to develop out-patient practices without weekend or call responsibilities facilitates recruitment, reduces turnover and increases individual out-patient productivity and patient satisfaction scores. 


Authors/Disclosures
Kelly Baldwin, MD (Evangelical Community Hospital)
PRESENTER
Dr. Baldwin has nothing to disclose.
Megan Brosious No disclosure on file
No disclosure on file
Anthony Noto, MD (Geisinger Medical Center) Dr. Noto has nothing to disclose.
Neil R. Holland, MBBS, FAAN (Geisinger) Dr. Holland has nothing to disclose.