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2017 Annual Meeting | C145 - Hot Topics in Neurologic Practice: Managing the Patient Experience in 2017 and Beyond

Tuesday 04/25/17
03:30 PM - 05:30 PM Add To Calendar
This program will be presented both in-person and online
This program is not expected to be available in the meeting's On Demand product.
Seminar
Richard J. Caselli, MD, FAAN
General Neurology, Research Methodology, 好色先生, and History
Participants should be able to understand the impact of HCAHPS, CGCAHPS, and other regulatory measures on reimbursement; identify complexities of care embedded with a practice mix that may bias patient satisfaction outcomes; learn effective strategies for provider-specific improvement; and acquire a basic approach to managing the patient experience at the organizational level.
2.00 CME credits
Patient Care & Procedural Skills, Medical Knowledge, Practice-based Learning and Improvement
Trainee, General Neurologist, Specialist Neurologist, Non-neurologist, Advanced Practice Provider
Didactic, Audience Participation
Event Timeline
03:30 PM - 03:35 PM Luncheon Introduction
Richard J. Caselli, MD, FAAN
03:35 PM - 03:55 PM Speaker CAHPS and Related Requirements
Jodie Cunningham
04:00 PM - 04:20 PM Speaker Merging Patient Experience Data, Outcomes Research, and Practice
Cornelius Thiels, DO
04:25 PM - 04:45 PM Speaker Video Consulting, Improving Patient Satisfaction
Thomas Howell, MD
04:50 PM - 05:10 PM Speaker Organizational Management of the Patient Experience
Richard J. Caselli, MD, FAAN
05:15 PM - 05:30 PM Q&A Questions and Answers
Faculty Disclosures
Richard J. Caselli, MD, FAAN The institution of Dr. Caselli has received research support from NIA. The institution of Dr. Caselli has received research support from State of Arizona.
Jodie Cunningham No disclosure on file
Cornelius Thiels, DO No disclosure on file
Thomas Howell, MD No disclosure on file