Abstract Details

Title Neurology Patient Recognition of and Satisfaction with Their Physicians

Topic Neurologic ��ɫ��

Presentation(s) P05 - (-)

Poster/Presentation
Number 007

Objective

Background BACKGROUND: Re-structuring of training programs to meet ACGME-resident duty-hour restrictions may result in more physicians involved in a patient's care, which may impact patient recognition of their physicians and satisfaction with care. We hypothesized 1) a negative relationship between number of physicians involved in a patient's care and patients' ability to identify their physicians and 2) lower overall satisfaction with care among patients who cannot identify their physicians.

Design/Methods DESIGN/METHODS: Patients admitted directly to the adult General Neurology or Stroke inpatient service at a tertiary care center were invited to participate in the study within 24 hours of anticipated discharge. After providing verbal informed consent, participants were administered a 10-question survey, which involved selecting from a page of Neurology physician names/photographs all physicians involved in their care and answering questions about interactions with their physicians and satisfaction with care.

Results RESULTS: Among 654 patients enrolled over a 6-month period, analysis has been completed for the first 100. The median number of physicians involved in a patient's care was 4 (range 0-10), while the median number patients could identify was 1 (range 0-6). There was no relationship between number of physicians involved in a patient's care and patient satisfaction. However, compared to patients who were less than very satisfied with their overall care, patients who were very satisfied were able to identify significantly more of their physicians (62% vs. 46%, p<0.05) and were significantly more likely to identify a physician who knows them best (74% vs. 26% p<0.00001) and one who they believe to be in charge of their care (72% vs. 28% p<0.05).

Conclusions CONCLUSIONS: Neurology inpatients who can identify their physicians, a physician who knows them best, or a physician who is in charge of their care are more likely to be very satisfied with their overall care, regardless of the number of physicians seen.

Authors/Disclosures
Allyson Zazulia PRESENTER	An immediate family member of Dr. Zazulia has received personal compensation in the range of $50,000-$99,999 for serving as an Editor, Associate Editor, or Editorial Advisory Board Member for Neurocritical Care Society.
	No disclosure on file
	No disclosure on file

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