Abstract Details

Title Effects of Flexible Scheduling and Virtual Visits on Burnout for Clinicians

Topic General Neurology

Presentation(s) P8 - Poster Session 8 (11:45 AM-12:45 PM)

Poster/Presentation
Number 2-002

Objective

To examine the effects of schedule flexibility and telemedicine on clinician burnout

Background Burnout is a healthcare quality problem. Healthcare leaders are working to understand how best to mitigate burnout and support clinicians’ well-being. Burnout is linked to negative impacts in patient care, results in high rates of physician turnover, and negatively impacts physician health, well-being and relationships. The COVID-19 pandemic prompted clinicians to quickly adapt practices including integration of telemedicine services and adoption of more flexible, autonomous schedules. However, the impact of flexible scheduling and telemedicine on burnout is unknown.

Design/Methods The Mini-Z work life survey measured burnout at baseline and at 6 months in 2 different groups: flexible schedules (FS) and standard schedules (SS).

Results This prospective observational research study included 149 providers, 47 FS and 102 SS. Compared to those with SS, clinicians with FS participated in a greater number of telemedicine activities at baseline, but did not differ significantly in degree of burnout. At baseline, 29.7% of all participants indicated burnout symptoms, compared to 29.1% at 6-months, and no difference by group was seen in improvement from baseline (6.4% FS versus 11.0% SS, p=0.71). Participants in the FS group were significantly more likely to indicate improvement in control over workload and experience reduced work-related stress compared to those in the SS group. Burnout was more likely in the 20-39 year old age group.

Conclusions While schedule flexibility does not appear to directly influence burnout, it may impact variables associated with burnout such as control over workload and perceived job stress. Importantly, flexible scheduling was more likely to indicate improvement in control over workload and experienced reduced work-related stress compared to the standard scheduling group. We also found that burnout was more likely in the 20-39 year old age group, suggesting that special focus should be paid to this age group.

Authors/Disclosures
Amy B. Sullivan, PhD (Cleveland Clinic) PRESENTER	Dr. Sullivan has received personal compensation in the range of $5,000-$9,999 for serving as a Consultant for Novartis. Dr. Sullivan has received personal compensation in the range of $10,000-$49,999 for serving as a Consultant for Serono. Dr. Sullivan has received personal compensation in the range of $5,000-$9,999 for serving as a Consultant for Sanofi.
	No disclosure on file
Brittany Lapin	No disclosure on file
	No disclosure on file
	No disclosure on file
	No disclosure on file
	No disclosure on file
Andre Machado (Cleveland Clinic)	No disclosure on file

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