775 individuals shared their experiences through the 20-question survey. Respondents were between the ages of 26 and 75 years old and primarily reported being diagnosed with MS within the last three decades. 51% of respondents reported being unable to work due to their disability, with 49% reporting limited support services available, including ADA, transportation, and other community-based health resources. The highest-rated challenges for managing wellness were cost of care and treatment, employment inconsistency, and difficulty completing routine tasks.

A national patient advocacy organization in partnership with a global creative agency is distilling these outcomes into digestible and exciting content to inform advocacy, outreach, and improvement efforts. Qualitative information is being applied to humanize the self-perceived imbalance in health care quality and access into individual sample journeys quantified in natural groupings by socioeconomic characteristics including age and income level.