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2016 Annual Meeting | Improving Patients' and Families' Satisfaction and Experiences with Neurologic Care

Sunday 04/17/16
06:30 AM - 08:30 AM Add To Calendar
This program will be presented both in-person and online
This program is not expected to be available in the meeting's On Demand product.
Seminar
David Y. Hwang, MD, FAAN
Participants should become familiar with the currently available standardized methods for assessing patient experience outcomes in their inpatient and outpatient practices; how such assessments in certain situations are publically reported and affect reimbursement; and generalizable strategies for implementing changes in their practices that may lead to improvement in patients’ experience Specific examples of institutions that have managed to implement successful patient experience improvement initiatives will demonstrate actionable strategies for removing barriers to improvement, in a variety of different health care environments.
2.00 CME credits
Patient Care & Procedural Skills, Interpersonal and Communication Skills, Professionalism
Other, Trainee, General Neurologist, Specialist Neurologist, Non-neurologist, Advanced Practice Provider
Case-based, Didactic, Interactive, Audience Participation
Event Timeline
06:30 AM - 06:55 AM Measuring and Improving Your Patients' Experience in Outpatient Clinics
Sarah M. Benish, MD, FAAN
06:55 AM - 07:25 AM Discussion and Interactive Case Presentations of Successful Patient Experience Improvement Initiatives in the Outpatient Setting
07:25 AM - 07:55 AM Measuring and Improving the Experiences of Patients and Families in Inpatient Settings
David Y. Hwang, MD, FAAN
07:55 AM - 08:25 AM Discussion and Interactive Case Presentations of Successful Patient Experience Improvement Initiatives in the Inpatient Setting
08:25 AM - 08:30 AM Wrap-Up Session
Faculty Disclosures
David Y. Hwang, MD, FAAN The institution of Dr. Hwang has received research support from NIH. The institution of Dr. Hwang has received research support from Neurocritical Care Foundation. Dr. Hwang has received publishing royalties from a publication relating to health care. Dr. Hwang has received personal compensation in the range of $10,000-$49,999 for serving as a Associate Medical Director with New England Donor Services.
Sarah M. Benish, MD, FAAN Dr. Benish has nothing to disclose.