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Patient access is a cornerstone of quality care, a common issue among neurology practices, and a high priority for members of the AAN. A wide variety of online interactive tools, including chatbots, often paired with rapidly evolving AI-related technologies, are increasingly available to neurology practices and can offer promising avenues to improve access to neurological care and services.  When considering the new generation of chatbots, especially with generative AI technology, members are encouraged to explore these opportunities with appropriate cautions. Prioritization of patient safety, enhancement of practice optimization, and guards against misinformation, bias, and harm are more necessary than ever when considering chatbots that include generative AI capabilities.

This toolkit, a supplement to AAN’s Access to Care toolkit, provides a summary of practical knowledge, tools, and examples of how AI-related chatbots can be implemented to enhance patient access to neurological services.