Teleneurology Private Company case study
Value-Based Care Case Studies
Abstract
The private company offers telemedicine services to contracted hospitals in three neuro-related specialties across the United States. The services include continual emergency coverage and sometimes, routine care coverage for inpatient consultation. The model has greatly increased access to specialty care for patients with high patient satisfaction while increasing provider career flexibility and reducing administrative burden related to billing. However, the model increases the administrative burden related to credentialing.
Introduction
The AAN’s Care Delivery Subcommittee, under the guidance of the Medical Economics and Practice Committee, set out to better understand different care delivery models, their core functions and features, and the professional and personal advantages and disadvantages of such models compared to traditional fee-for-service care delivery and reimbursement. To better understand working for a private company that provides care via teleneurology, the Care Delivery Subcommittee worked with two members who work for Specialists on Call (SOC) Telemed™, Elaine C. Jones, MD, FAAN4, and Eric Anderson, MD, PhD5, to provide insight into their work in a teleneurology care delivery model. Responses below represent the individual experiences of the contributors and are not the official opinion of the AAN or SOC Telemed. The AAN does not specifically endorse specific companies that provide care via teleneurology, including SOC Telemed. Responses have been edited and condensed for clarity.
This case study examines telemedicine outside the context of the COVID-19 pandemic, which has greatly increased the use of telemedicine.
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